First of all, we calculate billable time in 30-minute windows. So it behoves you to bring two, or three, or four things for us to do at once.

For example, don't ask us to change the word ‘the' to ‘a' and be done with it. Ask us to make that edit, and then create a new simple form, and then add 3 new testimonials for the wonderful services you're providing to your clients.

If you need updates that go beyond your monthly hour allotment, we'll send you an estimate for the time and costs involved. If you approve the estimate, we'll turn it into an invoice and bill you. Once you've funded the invoice, we'll jump right on the project.

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